Smart911 Signup

Town of Milton Announces Smart911 to Improve Emergency Response and Help Save Lives

Public Safety Officials Encourage All Residents to Sign Up For the Free Service That Better Protects Residents in an Emergency

The Milton Police Department announced today that residents can sign up for a new emergency preparedness initiative, Smart911, which is available to all individuals. Smart911 is a free service that allows individuals and families to sign up online and provide key information to 9-1-1 centers. This information enables faster and more effective emergency response by law enforcement, fire, and emergency medical services.

“The Smart911 platform saves critical time in an emergency when seconds can be the difference between life and death,” said Sergeant Brendan Douglas. “The additional information provided in a Smart911 Safety Profile enables us to know exactly where we are going and what assistance is necessary, those details can help us respond faster and more efficiently.”

Smart911 enables residents to create a Safety Profile at www.smart911.com for their entire household. Residents can customize their profile and share any information they want 9-1-1 and response teams to have in the event of an emergency. All information in the Safety Profile is private and secure, and it is seen only when the resident dials 9-1-1. When a resident makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information.

Smart911 provides 9-1-1 call takers with improved data and communications on each call. When a 9-1-1 call comes in, the 9-1-1 call could display a Safety Profile about the caller and their location. Additionally the 9-1-1 call taker can send an outbound SMS text message to mobile phone callers who cannot safely communicate.

“In an emergency situation, callers are panicked and cannot always relay vital information,” said Sergeant Brendan Douglas. “Often it is the worst moment of their lives. With Smart911, the additional information can speak for them and save lives.”

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girls photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly.

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and first responders. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.

Contact:

Milton Police Department
40 Highland Street
Milton, Ma 02186
617-698-3800